gsuite - Brio Technologies

6 ways to save time when business keeps you on the go

By | G Suite, Google Apps | No Comments

Those of you managing your own business know all too well that work doesn’t stop when you leave the office—which could be your storefront, a warehouse, a spare desk in your living room, or a laptop at a café. And whether you’re selling fashion, food or furniturecreating the next killer app or improving patient care, you don’t want the business to slow down when you’re working on the run.

With G Suite, you can save time and shift focus to the most important tasks, like hitting project deadlines or keeping customers happy. Use these six work hacks to stay productive from anywhere.

1. Work offline in Gmail, Google Docs and Drive. 

We’ve come to expect 24/7 Wi-Fi these days, but sometimes that’s not always the case. If you find yourself without Wi-Fi access, you can still work offline in Gmail, Docs and Drive when you’re working in Chrome browser. Whatever emails you write and files you update will get synced with Google once you get back on Wi-Fi.

Setting up offline access in Gmail is easy. Here’s how:

  1. Go to Settings in the top right of your Gmail.
  2. Under the Offline tab in the far right, select the “Enable offline mail” box. Note: you can even choose how many days of emails you want to store. 
  3. Make sure to click Save Changes when you’re done.
  4. Now you can access Gmail offline by visiting mail.google.com. Just remember, offline features will only work within the Chrome browser. 

To work offline in Drive, Docs, Sheets or Slides, install the Google Docs Offline extension for Chrome. Follow these instructions

2. Write emails in less time.

Emails may only take a few minutes to write, but multiply that time by the number of messages you send in a day, and you’ll see what a big job email is. Gmail has features, Smart Compose, and Smart Reply, that are powered by artificial intelligence to help you get through your inbox quicker. Smart Compose can help you write emails faster by suggesting common phrases, or even personalized suggestions, as you type an email. When they appear, simply accept the suggestions and get going by clicking the “Tab” button on the web (or swiping right on mobile). On the other hand, Smart Reply can help you reply to emails quickly with pre-suggested responses in your inbox. A few seconds saved here and there with predictive text can add up.

3. Set up and join meetings from anywhere—no PIN codes required.
Don’t glue yourself to a desk just because you have a conference call.  When you use Calendar to schedule a meeting in Hangouts Meet, the Hangout link and a dial-in number are added automatically to the invitation, so you can jump right into a meeting from your browser in one click

This means that you won’t need to send complicated PIN codes to attendees unless they want to dial in from the phone. But don’t worry, you’re covered there too. Dial-in numbers are automatically populated in the calendar invite too, just in case!

Also, if you add the Meet app to tablets and phones, you can jump on Hangouts from just about anywhere (or work offline, as we mentioned).

If you have a larger office and several employees, Calendar’s automatic room booking feature finds and suggests the most convenient rooms for you to book, as well as equipment available in each room like monitors or A/V tools. It’s handy if you’re trying to schedule a meeting quickly. To use this feature, your IT admin first needs to register meeting room details.

4. Snap a photo to take notes (instead of typing them).
A picture doesn’t have to be worth a thousand words to save you valuable time on the go. Using Keep, you can take pictures and add them to notes and lists of to-dos. Taking a picture is much faster than writing out long notes—and the image can tell you much more than text can.

5. Prioritize files automatically.
Moving files from paper to online storage can reduce clutter—but you still need some know-how and tools to help you find your files once they’re saved in the cloud. In Drive, there’s an option in the left-hand navigation called “Priority” that uses machine learning to predict and surface important files for you quickly. It can also suggest “workspaces,” which clusters relevant documents together to help you stay focused on certain projects. This way, your most important files appear as soon as you open Drive.

Another option for finding files quickly is to download the Chrome extension, “Quick Search for Google Drive.” Use this extension to search for Drive files right within your Chrome browser search bar.

6. Create documents faster.
Still typing out letterheads, headers, and footers within your document? Save time by using Docs templates. Or, use voice typing, to put “pen to paper” quicker. Go to the “Tools” menu within your Doc (if you’re using Chrome browser), then click on “Voice typing” to speak and see text on-screen. You can even use voice commands to change font styles, add tables, and insert links.

IP Restriction for Google Gsuite -SOLO

By | Blog, Business, Employee Attendance, G Suite, Google Apps, Google Apps for Business, Google Apps for Work, Google Postini | No Comments
SOLO-Restriction

SOLO – Single sign-on (SSO)

Single sign-on (SSO) is a property of access control of multiple related, yet independent, software systems. With this property, a user logs in with a single ID and password to gain access to a connected system or systems without using different usernames or passwords, or in some configurations seamlessly sign on at each system.

Custom Login

Custom Login Page

SOLO’s one of the significant feature is the custom login page. With this feature, the customer can have any kind of customization for login pages.

forgot-password

Forgot Password

GSuite admin can define some predefined questions and set the policies to have min questions answered by the user to allow them to reset their own passwords.

IP-Ristriction

IP Restriction

Using SOLO IP restriction policies GSuite admin can define policies for a OU or subset of a users to restrict them to use GSuite only from a predefined IP address.

password-policy

Password Policy

SOLO’s one of the strong features is to enforce the strong password policy as what admins are used to on MS Active Directory. They can implement OU based policies.

Time-Restriction

Time Restriction

Using SOLO Time based restriction policies GSuite admin can define policies for a OU or subset of a users to restrict them to use GSuite only in specific time slots in a day.

GEO-Restrictions

GEO Restiction

Geo-blocking or geoblocking is a form of technological protection measure where access to Internet content is restricted based upon the user’s geographical location

Gmail-Ristriction

Personal Gmail Block

Allow GSuite and block personal gmail to ensure that the employee focus on work.

Device-Restriction

Device Restriction

Broadcasts are messages that you can send to all of your users, or a group of users, at once.

Session-TimeOut

Session Timeout

Enforce session timeout for GSuite to enhance the security around the GSuite usage.

G Suite online payment issues – Problems – Support – India

By | Business, Cloud Computing, G Suite, Google Apps, Google Apps for Work, Google Cloud Platform - GCP, Marketing, Social networking | No Comments
GSuite

G Suite Online Payment Issues, Problems with Debit Card / Credit Card in India

GSuite is a fast growing messaging and collaboration tool for organizations of all sizes. More than 5 million businesses use G Suite to run efficiently without spending time on managing IT.

GSuite for business offers free 30 day trial, where you can use all the exciting business features such as emailing, online office tools such as docs, spreadsheets etc, scheduling using calendars, assigning and tracking tasks, video chats using Google Hangout, and much more. Once you decide to go for a full-fledged version, you can proceed with the payments.

Unfortunately, we have been receiving complaints about businesses facing problems in signing up for full version through Google, because of issues with the billing pages on account of the latest Reserve Bank of India (RBI) guidelines, which now require all online debit / credit card transactions to be processed using enhanced security procedures, which includes using of ATM PIN.

Google Cloud Partner

This extra step, which includes debit / credit card verification, has been added to ensure that your credit card isn’t misused.

In case you are one of those who are facing a problem in completing your online payment using a credit or debit card and your financial transactions towards the billing of the G Suite productivity suite is being hindered by such a problem, we, at Brio, will be happy to assist you through the billing procedure.

Payment Methods

Being an Google Cloud Partner, we are dedicated to assist you in evaluating the best of the messaging and collaboration tools that help you focus more on your business growth. Sign up to experience the world’s best-in-class apps from Google, and enjoy reliable and prompt services provided by Brio.

Google recommends Brio as your trusted partner while “Going Google!”

Brio’s Growth as Google Cloud Partner Bangalore

By | Business, G Suite, Google Apps, Google Apps for Work, Google Cloud Platform - GCP, Google Postini, Marketing | No Comments
Google-Cloud-Partner-Bangalore

G Suite BANGALORE

Brio’s growth as a Google Cloud Partner Bangalore has been phenomenal. Brio is among the top Google Cloud Partner in India. The company provides G Suite support to a number of its clients based in Bangalore and other cities of India. Adoption of G Suite in Bangalore or no matter any city of the world is increasing for email and team collaboration. Staffed with an adept Google Cloud certified team, Brio is competently servicing its G Suite clients across multiple cities in the country.

Google Cloud Partner

With the advent of Cloud Technology, onsite support is fading out as the software isn’t installed on the users’ or clients’ hardware. The G Suite is hosted on Google’s world-class servers instead of a customer or vendor location. It can be accessed securely from anywhere to configure G Suite at any point in time for a customer located anywhere in the world.

While being on Cloud, there is no software installation, backup, or upgrade required on the customer’s site. With the location factor becoming insignificant, now the companies can go with the best Google Cloud Partner available in the market. Today’s G Suite customers must not be fixated with finding a local Google Cloud Partner. Rather, they must choose the one that offers the best services. Some additional benefits of choosing a good Google Cloud Authorized Partners are:

  • Email is critical, organizations cannot afford to miss their important emails due to delay in fixing any problem. Brio has expertise and team to get your issues resolved in the shortest possible time.

  • Saves Time: Online Support saves a lot of time as the service executives do not have to travel or commute to your office. There is no time wasted in the transit.

  • Faster Turnaround: Everything happens faster as the online support service personnel have access to all of their resources, reference material or expert help at their end when they are helping you out.

  • Offers Flexibility: There is great deal of flexibility available with online or cloud support as there are fewer dependencies as compared to onsite support.

At Brio, an authorized Google Cloud Partner, we have mastered the art of providing efficient, effective, and reliable online support for our G Suite customers. The smooth process and the effective results from our G Suite support team have won the trust of our customers. Today, it hardly makes any difference for our G Suite customers whether they are located in Hyderabad, Bangalore or for that matter, any part of the world.

With an increasing G Suite client-base in Bangalore, Brio is becoming a preferred Google Cloud Partner in Bangalore for many companies. Bangalore or Bengaluru is India’s Silicon Valley as the city has all sizes and types of IT companies ranging from software to hardware products and services. Not just that, Bengaluru has a huge market for software applications being used by common businesses for day-to-day operations management. We have been servicing our clients in Bangalore more effectively than any of local Google Cloud Partner. We, at Brio, are so comfortable with the cloud technology that we are implementing and translating it for our customers to experience the benefits of being on cloud.

Try Brio for any G Suite solution and you would never look back.  Click to Start Free Trial

Brio success as a Google Cloud Partner in Chennai

By | G Suite, Google Apps, Google Apps for Work, Google Cloud Platform - GCP | No Comments
Google-Clould-Partner-Chennai

Brio has evolved among the leading names as a Google Cloud Partner in Chennai. It has surpassed its clients’ requirements by providing them the best Google Cloud Support in Chennai. The company has its clientele spread in multiple locations around the world.

Seamless deployment of G Suite help the organizations, whether small and medium sized or well established corporate to work in perfect collaboration with all the department employees seated in the main office premises or in multiple locations spread across the globe.

Google Cloud Partner

In the era of globalisation, G Suite has made the business operations simple and smooth for its client organizations to keep pace with the severe competition in their specific sectors. Cloud technology is the most recent development in the sphere of technology which allows individuals to access their mails from any machine and location at any point of time. Migrating to Cloud helps the organizations do away with the hassles and expenses involved in the deployment of software, its maintenance as well as hardware upgradations at the client’s location.

However, it is important that the customers pick the best Google Cloud Partner in Chennai’s market to enjoy the best services and seamless hosting of G Suite.

Choosing the best Google Cloud Partner will help the companies in Chennai to get rid of any hitches they might face, hampering smooth operations. For instance, they can miss out on important communication over emails in case of a problem.

The online after-sales G Suite support offered by the software vendors is of utmost importance. The employees of an organization do not have ample time at their disposal to personally visit the G Suite Partner office or wait for the support personnel to turn up to the get issue fixed. Thus, it results in saving the employee’s’ time.

The response time in bug fixing is less which makes the resolution of the company’s technical problem faster. Another advantage is that online support lends greater flexibility in comparison to providing support at the client’s location.

At Brio, our team of experts a with their relevant experience in the domain offer efficient as well as consistent online support to the clients in Chennai who have migrated to G Suite. Our support team for G Suite customers in Chennai is adept in providing hassle-free and cost-effective services to the client base, thus ensuring customer loyalty. Some of our esteemed clients have their business operations all across India as well as overseas and we have been successfully supporting them in an ever-growing business relationship.

More and more business enterprises are switching to G Suite in Chennai, seeing the numerous benefits that it offers over the traditional software installation in terms of cost and time. As a consequence, earlier the companies suffered a decline in productivity. However, such issues have been taken care of by the G Suite which has made managing the efficient functioning of an organization smooth.

Let’s take the case of an employee who works in an Information technology company, from a remote location. When he is assigned a task, he can update the progress of the task as not started, work in progress or completed using G Suite. This will ensure full transparency to the reporting manager on the status of the task assigned without any scope of delay in not completing the assignment on time or not meeting the project timelines.

Brio’s team acts as the best Google Cloud Partner in Chennai to ensure easy deployment of G Suite meeting the client’s specific requirements. Over the years, the level of commitment and expertise, we have exhibited in our work is represented in the trust that our clients have put in Brio. Choosing Brio as your Google Cloud Partner will give your organization the best experience as far as efficient deployment and support of G Suite is concerned.

Google Cloud Platform online payment issues – Problems – Support – India

By | Android for work, Business, Cloud Computing, G Suite, Google Apps, Google Apps for Work, Google Cloud Platform - GCP | No Comments

Google Cloud Platform Online Payment Issues, Problems with Debit Card / Credit Card in India

Millions of people trust Google Cloud products and services to help them build what’s next for their business.

Securely run your business on the most advanced cloud platform ever built. Powerful data and analytics solutions and machine learning deliver real-time insights for more informed, more effective decisions.

Google Cloud Platform

Google Cloud Platform Available Payment Options by Brio in India

Google Cloud Platform was engineered to handle the most data-intensive work on the planet. It’s the ideal environment for your business-critical applications and data, giving you the power to quickly scale and improve performance with capabilities like machine learning. And unlike other cloud providers, we’re committed to building and integrating open source capabilities to preserve your control and prevent lock-in.

Google Cloud Partner

This extra step, which includes debit / credit card verification, has been added to ensure that your credit card isn’t misused.

In case you are one of those who are facing a problem in completing your online payment using a credit or debit card and your financial transactions towards the billing of the Google Cloud Platform is being hindered by such a problem, we, at Brio, will be happy to assist you through the billing procedure.

Payment Methods

Being an Google Cloud Platform Partner, we are dedicated to assist you in evaluating the best of the messaging and collaboration tools that help you focus more on your business growth. Signup to experience the world’s best-in-class apps from Google, and enjoy reliable and prompt services provided by Brio.

Google recommends Brio as your trusted partner while “Going Google!”

Grow your business with digital marketing

By | Business, Marketing | No Comments

The age of Digital Marketing has arrived. Introduction of new technologies and social media have had a remarkable impact on consumer behaviour simultaneously the trends have been captured by means of data analytics. So it’s obvious that no business can ignore the age of digital marketing and communications and must be quick to adapt to the new dynamics or risk becoming irrelevant.

Digital Media

Here are a few factors why businesses must consider digital marketing:

  • Cost Reduction

Businesses can create their marketing strategies online with minimal costs, which is a brilliant substitute for the pricey alternatives such as magazines, billboards, television and radio.

  • Brand Recollection

An attractive website that caters to the needs of the target audience and utilizes social media tools boosts the positive recollection of the brand in the minds of consumers.

  • Consumer Engagement

Digital marketing allows businesses to engage with prospective clients and customers like reviewing and rating products and services and providing valuable feedback. It also enhances the publicity, which further helps in converting prospects into loyal customers.

Business owners can no longer afford to think that Digital Marketing is only meant for MNCs or large companies that possess the resources needed to run a marketing campaign online. Rather, Digital Marketing provides smaller businesses with a level playing field so that they can compete against the big businesses.

Small companies can now engage in sales and marketing processes and do what large corporations can. Small businesses can now communicate better with multiple customers from any part of the world, without a brick and mortar presence or requiring call centres.

Digital Marketing helps in raising conversion rates increasing profitability of a business by increasing revenues. Since small businesses can expect growth, using digital marketing tools and techniques will lead to new opportunities of business expansion, workforce expansion and venturing farther ahead by catering to more customers locally as well as in markets abroad.

Internet business tools that have allowed businesses to interact with target audiences form one of the contributing factors of the recent boom in digital marketing as opposed to traditional marketing channels. Customer engagement is critical as expectations of customers are communicated and the manner in which businesses handle these interactions is often the difference between their success and failure.

Interacting with customers also provides an insight into the needs and wants of the prospective customer segments. Information like that is vital in making correct decisions to provide customers with better experiences, developing client-customer relationships with them, and winning their loyalty that helps the business to grow.

In the near future, mobile internet is poised to be the next source of communicating and seeking information, due to the increasing popularity and dependence on smartphones, tablets, and other internet-enabled hand-held devices. It’s high time to design marketing campaigns meant for the mobile consumer, as way of investing in the future and achieving even more growth and capturing markets before competitors do. Mobile gadgets were usually just an alternative for PCs and laptops, but have now become necessities that wield a considerable amount of influence on consumers’ decisions.

The success of digital marketing lies primarily in its simple ability to reach target audiences. It builds their interest in a business’s brand portfolio, products and services. If any promises are made as part of online campaigns, delivering on them helps a business in developing better relationships with their audiences, thereby converting them into loyal customers who will definitely come back regularly for new products and services.

Word of mouth helps in cementing brand reputation, as the satisfied customers are most likely to share their positive experiences with their peers or other people in their social circles. A viral brand reputation will further lead to new opportunities to achieve a greater target audience and growth in business.

The Internet has become a global phenomenon consisting of hundreds of millions of interconnected devices that is projected to grow to billions of devices or gadgets by the year 2020. With digital marketing, businesses will be prepared to take advantage of this Internet-enabled ecosystem influencing people’s lives to unimaginable extents. For businesses to survive in the age of the Internet, they will have to learn to capitalize on this interconnected world that gives them the opportunity to gain access to their target audiences who will undoubtedly be members of this massive web of interconnected devices, or to name it the virtual universe.

Integrate your Yahoo Mail with Google Apps – Quick How To

By | Business, Google Apps, Google Apps for Work, Security | No Comments

Search engine giant Yahoo could soon become the central depository of your photos, videos, emails, e-commerce receipts, and more. In order to expand its services, Yahoo Inc. has announced that it will be expanding its server-side support to include Gmail and Google Apps with its email service.

The US-based tech giant features among the top web-search service providers. However, it faces stiff competition from the likes of Gmail, AOL Mail and Hotmail. The company wants to be known as a global database for user information such as trips you’re taking, people you love the most, gifts you’re giving, and more.

With Gmail and Google Apps integration with Yahoo Mail, Yahoo hopes to pull in more users. Note that Yahoo Mail already integrates with AOL Mail, Hotmail and Outlook.com.

Yahoo assures that Gmail and Google Apps users will be able to:

  • Use the rich compose feature
  • Perform powerful search
  • Access contacts over different accounts
  • and have a password-free sign in with Yahoo Account Key.

What do users get by integrating their Gmail account with Yahoo Mail?

Yahoo multiple mailbox is great to manage all his accounts or mails from one place. If you are a frequent Yahoo Mail user, you can manage multiple email accounts from one place.

Gmail and Google Apps accounts are also supported in Yahoo Mail’s desktop interface which would make it easier to access accounts from PCs.

Setting up your Gmail Account on Yahoo Mail
Here’s a step-by-step process for you to follow:

  • To integrate your Gmail account with Yahoo Mail, go to Settings-> Accounts-> Add mailbox.
  • Choose the service you want to integrate.
  • Enter your Gmail account. This will redirect you to the Google login page.
  • Fill all the credentials so Yahoo can access your information.
  • You will then be redirected to Yahoo Page and that’s it!
Settings
Select-Google
Merged-Google
Integrating your Contacts

Once Yahoo Mail includes Gmail, contacts get synced automatically. You can also import Facebook friends to your email. Yahoo will provide suggestions based on the frequency of your interaction with a particular contact while composing an email.

Leveraging extensive Search

Though Gmail provides extensive searching filters, Yahoo also provides its own advanced search interface. There are several filters and search options available for the users and the results would get displayed along under separate categories such as Messages, Documents, or Photos, which would assist in picking the exact result you needed.

You can categorize the results according to old and new, date, and attachments. The results will appear in categories such as:

  • To
  • From
  • All
  • Photos
  • Messages
  • Documents
Password-Free Sign-In

Yahoo introduced Yahoo Account Key and On-Demand Password so that users can log into their account without the need for a password. These are useful features because people tend to use various web services that require passwords. In Yahoo settings, you can activate the feature that allows you to sign-in without the need to remember complex passwords.

Gmail and Google Apps integration with Yahoo Mail has signaled a trend wherein major tech giants are actually enabling support for their competitor services. Last year, Google enabled IMAP/POP support in Gmail mobile app. Earlier this year, Outlook mobile app also received IMAP support, enabling the users to add almost any email service to Microsoft’s homegrown app.

Yahoo’s move suggests the company wants to make Yahoo Mail more flexible and accessible. In October, Yahoo updated its mobile apps to make them work faster and effectively. The apps have already received positive user reviews.

The timing of this new integration is quite interesting. With Mailbox’s discontinuance expected in early 2016, users across the world would want a new email client. Therefore, this integration actually makes Yahoo Mail an interesting option for users. It is worth watching how users respond to this change.

How Cloud Computing Can Realize Green Computing

By | Business, Cloud Computing, Google Cloud Platform - GCP, Security | No Comments

Environmentalism and Cloud computing are two most talked-about subjects. With the rising impact of IT on the environment, the two concepts have come together giving rise to Green Computing. Going green is now becoming the preferred IT philosophy and the companies are now working on delivering computing in a more efficient and environment-friendly way.

Realize-Green-Computing.png

To achieve better resource utilization and efficiency, cloud service providers are developing energy efficient cloud systems through “Virtualization”. Though the concept is nothing new, its potential has been fully tapped with the construction of new data centres. It has transformed computing into a utility that can be scaled according to the ever-increasing demand. By consolidation of sub-utilized servers in the form of multiple “virtual machines” sharing the same server, businesses can gain in the form of energy, space, and management.

Following five key reasons have enabled the computing to go the green way:

Scalable Computing with Automation

Traditional data centres rely heavily on hardware and physical infrastructure to meet customer requirements. They end up dedicating more infrastructure than required to handle unpredictable spikes in user demand and ensure quality of services even during peak hours. But to dedicate hundreds of servers to handle such peak load during intermittent periods in a year is not energy efficient. Such situations can be managed by cloud-based infrastructure.

To quickly provision, move, and scale workloads; cloud based infrastructure uses automation software which can maintain active servers and allocate resources depending on the current demand. By switching to automation, less physical infrastructure is needed which in return maximizes the resource efficiencies.

Load Balancing with Optimization

Traditional Load balancing solutions are not capable of handling dynamic enterprise network strategies and requirements, in particular, the distribution of users and architecture.

Contemporary load balancing is based on a simple Round Robin technique. The load balancer sends one connection to each server in turn from the top of the list to the end. This load balancing is not load-aware, which leads to either server under-utilization or overburdening, since the next server in turn may or may not be the right choice.

Where traditional load balancing falls short, cloud computing comes to the rescue. Cloud technology takes load balancing to a whole new level by delivering improved system response time and optimizing resources. Not only does it guarantee finest global traffic management, it helps reduce carbon emission. By distributing load across multiple servers efficiently, it prevents overheating and reduces the amount of energy consumed.

Data Centres for energy efficiency

Ultimately, if cloud providers want to develop a truly green cloud, they must use their power to make data centre operations green.

As awareness of carbon footprint and energy use associated with technology becomes widespread, cloud computing companies are pursuing strategies to reduce energy consumption and emission of their data centres. They are working to combine cloud data centres with renewable sources of electricity.

Pay-As-You-Use Service

The pay-as-you-use nature of cloud-based services ensures users consume only what they need and nothing beyond. The pay-as-you-use and self-service feature of cloud-based infrastructure go hand in hand. Energy and resource efficiencies improve simultaneously.

Multi-tenancy

The approach of Multi-tenancy enables different organizations or different business units within the same organization to take advantage of a common cloud-based infrastructure. This decreases the overall energy consumption and associated carbon emissions.

Along with automation, the ratio between peak and average loads becomes lesser with a multi-tenant setup which in turn reduces the requirement for additional infrastructure. Diminishing fluctuations in demand lead to better prediction and results in greater energy savings.

In a growing energy and resource constrained world, both perceptions and technology have changed. Cloud computing is the norm of the day with the growing demand for computation and data storage. Several industries and companies are now turning their focus to how cloud can be made truly “green.” Acknowledgment of the present and future benefits of addressing energy and waste issues and the contribution of companies in reducing the planet’s greenhouse gas emissions have given rise to new imperatives. The day is not far when cloud computing will be an important aspect of an IT organization’s drive to be greener because Green Is Greener When Greeted By Green Technology.

What is Mobile Device Management?

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Mobile device management (MDM) can be understood as administering mobile devices, like smartphones, tablets, laptops, usually by implementing a third party product for management of mobile devices.

Mobile-Device-Management

MDM ensures employee productivity while adhering to all the ethical corporate policies. MDM is mainly used to segregate corporate data, secure emails, corporate documents, corporate policing, integration and management of mobile devices including laptops. MDM aims to optimize the security and functions of a mobile communication network by protecting and controlling data and configuration settings for the networks’ mobile devices, reducing support costs and business risks in the process.

MDM ensures employee productivity while adhering to all the ethical corporate policies. MDM is mainly used to segregate corporate data, secure emails, corporate documents, corporate policing, integration and management of mobile devices including laptops. MDM aims to optimize the security and functions of a mobile communication network by protecting and controlling data and configuration settings for the networks’ mobile devices, reducing support costs and business risks in the process.

MDM functionality includes dissemination of data, applications and configuration settings for all types of mobile devices. MDM tools can be rendered for company-owned as well as employee-owned devices used by them under the ‘Bring Your Own Devices’ (BYOD) policy in certain organizations. Industry practice allowing for BYOD now requires an increase in security for both the enterprise and the device that connects to it, since employers and employees’ expectations on regulations that apply to mobile devices might differ.

With growing popularity of mobile devices and apps, the importance of mobile monitoring has grown. Vendors assist mobile device makers and developers test and monitor functionality of their mobile content by testing it in real time, detecting and fixing bugs by simulation of usage by thousands of customers at a time.

MDM software allows administrators to distribute applications, data and configure settings and patches in mobile devices similar to desktop computers, which ensures the optimality of performance for users. MDM tools ideally include file sharing and synchronization, application management and data security tools.

Ideally, it can said that MDM:

  • ✔   Is compatible with all popular mobile device operating systems and apps.
  • ✔   Has the ability to run via multiple service providers.
  • ✔   Is compatible with next-gen hardware, operating systems and apps.
  • ✔   Ensures optimality and efficiency of a network by adding or removing devices as necessary.

Organizations can enhance security of their mobile devices when using MDM. For instance, it would be possible to lock the mobile devices from a remote location and it would also be possible to erase all the sensitive data in case the device is stolen or lost. A strong password policy can further protect devices and corporate data. MDM also allows the management of mobile apps on each individual device. Users can distribute, block or remove undesired apps on individual devices as well, ensuring high productivity, reduced risk of malware and ensuring that data plans and call budgets don’t go out of hand.

MDM enables multiple administrators to manage accounts and generate detailed reports that allow users to audit messages sent or received, call logs and costs, apps that have been deployed or uninstalled and any associated activity. Administration portals instantly alert users to important events. Today’s contemporary businesses are also employing MDM to enable employees to work from home or anywhere else nowadays.

In recent times, the changing security landscape has been a concern with regard to the mobile devices on a network. MDM offers a wide range of solutions that will ease the mobile policy enforcement prompting the use of passwords to get the phone unlocked, and helping with security concerns. For cases regarding employees losing their devices or in case of theft, an MDM solution will allow the administrator to wipe sensitive data of the device over the air to avoid the loss of data and also prevent any unauthorized or illegal use of the data.

The future of MDM might mark the end of the physical office. In the era of mobile offices, the challenges of profile management, asset management, and network management are going to be bigger than ever before.

IT administrators of the future will have to be prepared to address these challenges. The future MDM solutions can be expected to feature ‘deep packet inspection’, which would make detecting security threats a lot easier. The administrators would receive immediate alerts of security breaches through smart watches on their wrists. Administrators could eliminate security threats through sophisticated future smartphones. MDM solutions as well could follow the path of ‘Intelligence’, which enables them adapt to the future by learning from the past.